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How We Handle Your Information

Privacy Policy

What information Icon Nursing Home collects, why, how long it is kept and your rights.

Last Updated: August 2026

What We Collect

When you send an appointment request we collect your name, mobile number, preferred language, the service you asked about, your preferred date and time, and anything you choose to write in the notes. When you send a confidential enquiry we collect only your mobile number, the time you would like a call back, and your preferred language.

Why We Collect It

Only to contact you about your request and to arrange your appointment. We do not use it for advertising and we do not sell it.

How Long We Keep It

Appointment requests are kept while they are needed to give you care and to meet record-keeping requirements. Confidential enquiries are deleted automatically after 90 days.

Who Can See It

Named staff at Icon Nursing Home. Confidential enquiries can be seen only by a smaller group of staff. Nobody visiting this website can read submissions.

Your Rights

Under the Digital Personal Data Protection Act, 2023 you can ask to see the information we hold about you, ask us to correct it, ask us to delete it, and withdraw your consent at any time.

Contact

Call the nursing home using the number on this website to make a privacy or data request.

For a privacy or data request, call the nursing home and the team will guide you.

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